Features
Accurate & Automated | Real-Time Reporting | Deep Analytical Tools
CBHero
Fastest Turnaround:
Get wins faster with our REAL-TIME system that operates within seconds, ensuring effective chargeback mitigation and chargeback prevention.
High Win Rates:
We have one of the HIGHEST WIN RATES in the industry and fight chargeback claims on your behalf, providing you with top-tier fraud protection and dispute management.
Email Alerts:
Receive instant notifications about chargeback counts, percentages, unshipped orders, and more, enhancing your payment dispute resolution capabilities.
Verifi And Ethoca Integrated:
Seamlessly integrate chargeback management with merchant and payment gateway services Verifi and Ethoca, bolstering your chargeback management and payment gateway security.
Technical Support:
We provide dedicated technical support to assist with any inquiry you may have about our services and your chargeback status, ensuring merchant account security.
No more scanning and preparing chargebacks manually. Manual in-house management of chargebacks can be extremely time-consuming and costly for your business, but with us, it's automated and accurate.
Chargeback Hero utilizes an easy-to-use dashboard reporting tool which clearly displays accurate Real-Time insights about your chargebacks. Know your statistics and prevent online fraud with our deep analytical tools for effective risk assessment, fraud detection, and payment fraud prevention.
Get detailed analytics reporting on transaction data, including the city/state, bank, affiliate, and card type to help you identify areas which may be causing higher chargebacks for your business. We provide the tools for cardholder disputes, credit card chargebacks, and high-risk merchant solutions, ensuring you have all the features required for success.
Automated
The ability for any business to accept credit card payments is critical to being competitive in today's digital marketplace; and essential for achieving long-term success for your business. However, management and in-depth analysis of any business payment system is a time-consuming process. One of the main issues faced by businesses who accept online payments is the potential for excessive customer chargebacks and other types of chargeback fraud, making chargeback prevention and dispute management crucial.
Reporting
Chargebacks were originally set in place to protect the consumer. So when it comes to chargeback claims, the merchant is always considered guilty until proven innocent. Therefore, the ability to analyze transaction data and respond to chargeback dispute claims quickly is imperative to increasing your chargeback win rate, facilitating effective chargeback analysis and chargeback tracking.
Tools
Chargebacks were originally set in place to protect the consumer. So when it comes to chargeback claims, the merchant is always considered guilty until proven innocent. Therefore, the ability to analyze transaction data and respond to chargeback dispute claims quickly is imperative to increasing your chargeback win rate, providing valuable transaction monitoring and enhancing chargeback recovery capabilities.
“Chargeback Hero Has Helped Us Recoup Lost Revenue, Alleviate
Claim Costs And Continues To Ensure Our Cash Flow
Remains Vibrant And Healthy.”